FAQ
Q: Is my purchase secure over the internet?
A: Your purchase could not be more secure than with us. All your sensitive information is transmitted with 128 bit encryption directly through PayPal to your credit card company. No one ever sees your credit card information.
We receive your name, items on your order and shipping address only. You have a better chance of having some one else having your credit card number going to a store than typing it directly on your computer. You are also guaranteed your purchase through your credit card, we receive feedback daily from PayPal and all the happy customers.
Q:Can you assure the quality of your dresses?
A: Our dresses are the same quality as the famous designer dresses you buy in retail stores we even offer a money back guarantee. As an online retailer we can offer top quality dresses at bargain basement prices because we have much lower overheads.
Q:How do I take my measurements?
A: Do not take the measurements yourself. Ask a friend to help you or have your measurements taken by a professional tailor or seamstress. Make sure to measure yourself (with undergarments only) and compare to the dress measurements on our size chart.
Keep in mind that Evening/Bridal dresses usually run differently (usually 1-2 sizes smaller) than day wear. If you have any questions, please do not hesitate to ask. We are always glad to help. Please see our size chart page for more details.
Q:Are the gowns brand new?
A: Yes; all our products are delivered directly for the manufacturer or wholesale outlet. This is one of the reasons we can offer incredible value, being an online store gives us the opportunity to cut costs and pass those savings on to YOU directly. Of course we understand that trying on a wedding dress is important, but remember there are only 5 styles of gown -
- Princess- Ballgown
- A-Line
- Column - Straight Line
- Modified Mermaid - Flaminco
- Fishtail - Mermaid
Once you are familiar with the style that suits your body type, ordering online is easy. We are so confident of the quality of our dresses we also offer a money back guarantee which is something no Bridal Store would ever offer.
Q:How can I make the payment?
A: We accept PayPal and Credit Card through paypal
Q:I can't download your pictures can you send me copies?
A:Yes, just click on "Ask a question about this product" button and ask for photos, remember to include your e mail address.
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